Skip to main content
This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Previous Next

It sounds like their mail file design is inconsistent

The usual cause of odd messages coming up when using mail, is that the mail file design has either been customized in some way that causes the errors, or else it contains a mixture of design elements from different versions of the template.

First, replace design of the mail file with the template they are supposed to be using.
Use the menu option to update folder designs.
If these don't solve the problem, you have to look at whether there are design elements in the mail file that are protected from design refresh, such as perhaps a customized memo form that refers to an earlier version of a script library.


Feedback response number AGUD8PLHCG created by ~Julia Prefootherlen on 12/16/2011

Instance member QUERYSEND does not ... (~Sean Lopkisone... 15.Dec.11)
. . It sounds like their mail file desi... (~Bill Frokimari... 16.Dec.11)




Printer-friendly

Search this forum

Member Tools


RSS Feeds

 RSS feedsRSS
All forum posts RSS
All main topics RSS